Work closely with upper management to develop and implement sales and marketing plans and strategies including pricing, margin generation and negotiation of contracts.
Visit customers on a regular basis (about 50% field time) to provide sales service and technical product consulting on applications, discover and evaluate new application opportunity and ensure customer satisfaction.
Grow sales by identifying potential new customers, understanding their business, and communicating our product value.
Participate in relevant trade shows for the promotion of Essentia products and technology.
Manage an in-home office including correspondence and telemarketing activities and maintain consistent and effective communications with all relevant corporate groups and manufacturing sites.
Provide business intelligence and insight into the competitive landscape.
Work daily in the CRM system creating customer communications, updating customer activities, managing sales opportunities, etc.
Complete all necessary sales documents (ie: call reports, expense reports, budgeting, forecasting, etc.) in a timely and accurate manner.
Participate and support Essentia cross-functional teams requesting your services/participation.
All other duties assigned by the Vice President of Sales – North America.
Customer Service Duties:
Manage product-related problems with customers such as quantity/quality of product, delivery of product and associated billing problems.
Act as a resource for customers by providing related information as well as educating customers about the various applications of Essentia products.
Provide product related technical information and consultation to customers.
Professional Development/Continuing Education Duties:
Attend conferences and seminars to learn about current developments in research and the potential impact on Essentia products.
Regularly review industry updates/trends and emerging marketplace opportunities.
Develop skills through training and seminars to enhance the negotiation and selling process of Essentia products.
Background in technical grade sales and the ability to apply that knowledge to the sales function.
Knowledge of key account strategies/techniques and the ability to analyze business trends and product cycles.
Ability to effectively communicate with management, research staff, customers and other business contacts.
Ability to apply technical knowledge to troubleshoot elementary difficulties in various customer applications.
Ability to learn, understand and communicate product information of a technical nature to customers and brokers.
Ability to manage and maintain corporate confidential information as well as customer confidential information such as formulations, results, etc.
Knowledge of organizational methods and the ability to manage multiple tasks/projects simultaneously.
Ability to comply with work-related deadlines.
Ability to remain calm and professional during peak periods of activity.
Ability to travel on Essentia business in various forms of inclement weather.
Ability to operate all necessary office equipment required to accomplish job duties such as computers, telephones, etc.
Competent with technology and basic software systems (Microsoft Word, Excel, PowerPoint, etc.).
Ability to work daily and extended hours as necessary.
Ability to assist with special or ongoing projects as instructed by senior management.
Willingness to set up and conduct business activities from a home office.
Ability to promote teamwork amongst the sales group and with other Essentia departments.
Strong relationship management skills.
Ability to interact with and influence key decision-makers.
Bachelor’s Degree is preferred. Science or Business Administration a plus.
3-5 years in technical grade ingredient sales required.